Returns & Refunds policy

Conditions for returns/exchange:

For the goods to be eligible for a return/exchange, please make sure that:

  • The goods were purchased in the last 14 days

  • The goods are in the original packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. Contact us at info.souldog@gmail for the return address.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info.souldog@gmail.com